Privacy Policy

Last Updated: [Insert Date]

At Elite Cue Shop (“we”, “us”, or “our”), we approach your privacy with the same precision and care that goes into crafting our premium billiards equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit billiardssportsgear.com (the “Site”) or purchase our tournament-grade products.

1. Information We Collect

Like a well-balanced cue, we collect only what’s necessary to enhance your experience:

• Personal Details: Name, email, shipping address, and payment information when you order our 1×1 cases, carbon fiber shafts, or other billiards gear.
• Transaction Data: Purchase history, product preferences (whether you favor break cues or instructional DVDs), and payment method details.
• Technical Information: IP address, browser type, device characteristics, and how you navigate our Site – helping us improve like a player perfecting their masse shot.
• Communications: Emails or messages sent to [email protected] regarding our products or services.

2. How We Use Your Information

We handle your data with the same professionalism as our San Antonio-based cue craftsmen:

• Process orders for your custom pool cues or billiards ball storage solutions
• Provide customer support as responsive as our carbon fiber shafts
• Improve our product offerings and website functionality
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud with security measures as reliable as our joint protectors
• Comply with legal obligations with the precision of a tournament referee

3. Data Sharing & Disclosure

We’re as selective about sharing data as a pro is about their cue stick:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and IT services – all bound by confidentiality.
• Legal Requirements: When required by law or to protect our rights, with the decisiveness of calling a foul.
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. International Data Transfers

Since we serve billiards enthusiasts globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection, as sturdy as our 2×4 cases.

5. Data Security

We protect your information with 256-bit SSL encryption – the same security level we use for credit card transactions. Our safeguards include:

• Secure servers with regular monitoring
• Limited employee access to personal data
• Regular security assessments

6. Your Rights

You control your data like a pro controls cue ball english:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our Site uses cookies – small files that help us:

• Remember your preferences (like your interest in jump cues vs. bridge sticks)
• Analyze Site traffic patterns
• Improve your shopping experience

You can manage cookies through your browser settings, though this may affect Site functionality like an improperly chalked tip affects play.

8. Children’s Privacy

Our products and Site are not intended for children under 13. We do not knowingly collect their information – protecting young players is as important as protecting our premium cues.

9. Policy Updates

We may update this policy occasionally, just as we refine our cue designs. Significant changes will be posted on our Site with updated “Last Revised” dates.